Privacy Policy
Effective date: August 21, 2026
SCALE RCM respects the privacy of website visitors and business contacts. This policy explains how information may be collected, used, shared, and protected when you use this website or follow links to connected services.
Information We Collect
We may receive information you choose to provide, including your name, work email, telephone number, organization, job title, service interests, and message. We and our service providers may also process technical information such as IP address, browser, device type, referring page, pages viewed, and approximate location.
How Information Is Used
Information may be used to respond to business inquiries, arrange consultations, provide requested information, operate and secure the website, prevent spam, measure site and campaign performance, improve services, and comply with legal obligations.
Healthcare and Sensitive Information
This public website is intended for business inquiries. Do not submit patient records, protected health information, payment-card data, passwords, or other sensitive data through a general website form or email unless SCALE RCM has provided an authorized secure channel.
Service Providers
Website, analytics, advertising, email delivery, customer relationship management, security, and image-delivery functions may be provided by third parties, including Google, Meta, SendGrid, WordPress service providers, and ExactDN. Their processing is governed by applicable agreements and privacy notices.
Cookies and Analytics
The website may use cookies and similar technologies for required operation, security, preferences, analytics, advertising measurement, and embedded services. Browser settings and provider controls can be used to manage many of these technologies.
Sharing, Retention, and Security
Information may be shared with service providers that support website and business operations, or when required by law, safety, or legitimate business needs. Information is retained only as reasonably necessary for those purposes. Reasonable safeguards are used, but no internet system can be guaranteed completely secure.
Your Choices and Contact
Subject to applicable law, you may request access, correction, or deletion of personal information. Privacy questions may be submitted through the SCALE Healthcare contact page.