SERVICES

RCM Managed Services

At SCALE RCM, our Fully Managed Services are designed to elevate your Revenue Cycle Management (RCM) to new heights of performance and efficiency.

Maximize savings and revenue at every step
with our tailored solutions.

40+

Years of RCM Expertise

10+ yrs

Average Client Tenure

20-50%+

Reduction in Cost-to-Collect

97%

Client Retention Rate

100%

Clients With Significant Performance Improvement In Key RCM Metrics

We offer a comprehensive suite of services tailored to enhance your financial outcomes and operational efficiency.

End-to-End RCM Managed Services

Experience the comprehensive benefits of our full-spectrum Revenue Cycle Management (RCM) solutions that expertly guide you through each stage of the revenue cycle process, maximizing efficiency and profitability for your organization.

See the benefits of Fully Managed Services

Staff Augmentation

We specialize in staff augmentation, offering bespoke labor solutions that seamlessly integrate with individual requirements, ensuring reliable scalability and cost-efficiency without compromising quality.


See the benefits of Staff Augmentation Services

Recovery Services

Implement specialized strategies aimed at maximizing revenue recovery and minimizing losses to drive sales growth and enhance profitability.

Front-End RCM

By ensuring precision and streamlining processes starting from the initial patient intake to thorough insurance verification, we guarantee top-notch service quality that exceeds expectations and boosts customer satisfaction.

Coding

Experience the benefits of accurate medical coding services for a reliable billing process and streamlined operations, enhancing efficiency and profitability for your healthcare facility.

Credentialing

Unlock the power of comprehensive credential management solutions tailored to ensure regulatory compliance, streamline billing processes, and boost operational efficiency for your business success.

Call Center

At SCALE RCM, our call center ensures seamless patient engagement with skilled representatives and cutting-edge technology. Partner with us for communication excellence and operational efficiency.

Payer Strategy & Contracting

Strategic assistance with payer contracting to ensure proper reimbursement and favorable positioning with payers.

Click here to read more about Payer Strategy & Contracting

Our Process

The SCALE RCM Difference

Dedicated, seasoned account leadership

We bring a highly experienced team of managers trained in our proprietary approach to holistic RCM performance management. Our team has a low ratio of account managers to accounts, ensuring high-touchpoint client communications and quality controls.

Transparent performance reporting & regular performance update meetings

We review results across a broad range of workflows and results, continuously identify areas for performance improvement, and provide regular analytics-driven updates, including predictive analytics and credentialing status reports.

Integration with numerous SCALE Healthcare MSO services and solutions

  • Finance - accrual revenue management
  • Payer contracting - payer project escalation, in-network negotiations
  • Coding - provider auditing, training, and education
  • IT - business intelligence performance analytics, systems and site-of-service integration

Multilayered, analytics-driven internal quality controls and oversight

SCALE RCM's proprietary, analytics-driven performance dashboards and benchmarking show real-time progress.

Cost-Effective, Integrated Medical Billing Program:

We streamline your billing processes to ensure they are cost-effective, reducing errors and enhancing revenue collection.